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Author Topic: Rate reduced  (Read 780 times)

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Offline ERwife

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Rate reduced
« on: July 16, 2018, 08:28:53 AM »
I just got off the phone with my LO and he mentioned that rates were decreasing today. So when we hung up I checked the call log on my account through securus website and it appears that rates are about $0. 01 per minute. I don't know if this is something special for today or his facility but it's definitely good news for me. I hope it's the same across the board from now on. HAPPY Calling!!!

Offline bquinonez

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Re: Rate reduced
« Reply #1 on: July 16, 2018, 05:45:18 PM »
I just received call from my husband saying the same thing. Heís In Dixon. He heard it from another inmate.
He also mentioned that if we donít answer, they can leave us a voicemail (inmate that is, not SEcurus).
Two Hearts One Love

Offline tmfreeman

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Re: Rate reduced
« Reply #2 on: July 16, 2018, 06:05:47 PM »
My inmate called to tell me about the voicemail messages and try it out. He didn't mention the lower rates but I just checked and the calls today were like $0.01/min. Yay! Hopefully this is permanent especially since it's more in line with what the rate was supposed to be when the law went into effect changing the rates.

Offline sarashane

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Re: Rate reduced
« Reply #3 on: July 16, 2018, 07:54:34 PM »
.01 per minute. Really? How can this be real? Thereís no way we can get a 30 minute call for 30 cents!
I had to go to a prison to find a man who treats me right!

Offline bquinonez

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Re: Rate reduced
« Reply #4 on: July 16, 2018, 08:23:40 PM »
My rate is 0.09. I wonder if it depends on area code? Cuz I swear it was cheaper for me before. And, they are able to leave you a 20 sec voicemail but you gotta pay to listen to it. FYI
Two Hearts One Love

Offline ERwife

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Re: Rate reduced
« Reply #5 on: July 16, 2018, 08:30:25 PM »
.01 per minute. Really? How can this be real? Thereís no way we can get a 30 minute call for 30 cents!

I know Sarashane....I thought it was a joke.  But, just had another call and it was .31 for 30 minutes.  He already was calling at least twice and day, now hes probably going to call all day long. Like when we were teenagers, lol....

Offline ERwife

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Re: Rate reduced
« Reply #6 on: July 16, 2018, 08:32:06 PM »
My rate is 0.09. I wonder if it depends on area code? Cuz I swear it was cheaper for me before. And, they are able to leave you a 20 sec voicemail but you gotta pay to listen to it. FYI

Bquinonez, I believe I heard someone mention that the rate depends on area code before....Im in (708).  But, I was only paying .08 before.  What were you paying?

Offline bquinonez

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Re: Rate reduced
« Reply #7 on: July 16, 2018, 09:35:49 PM »
@ERWife, previously it was 0.07.  I have a 630 and 219 number, both are same rate.
Two Hearts One Love

Offline holdinitdown

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Re: Rate reduced
« Reply #8 on: July 17, 2018, 02:33:37 AM »
Mine still shows .09 on the rate calculator but only charged me .01 today
Waiting till we can be together again.....💑💘💋

Offline tmfreeman

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Re: Rate reduced
« Reply #9 on: July 17, 2018, 09:37:45 AM »
Ours were previously .08 with a 217 area code, a little more when he called his daughter with a 401 area code. Yesterday his calls to me were 0.01. He hasn't called yet today since he's at work so I haven't even got to tell him. He left a 9 second voicemail yesterday and it was 0.01 to listen to it. The website says they can leave up to a 2 minute message, I estimate it should be about 0.25 for a full message. I hope the calls really stay that cheap but I doubt we'll get to talk more. Since they went down the first time more and more people are on the phone constantly and it was already causing problems in their house so this will probably make it worse unfortunately.

Offline bquinonez

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Re: Rate reduced
« Reply #10 on: July 17, 2018, 02:00:10 PM »
Inmates are gonna flood the phones now that they can leave voicemail messages. Kinda nice for us wives.
I saw on the SEcurus website they now offer jail voicemails. Which basically is us leaving inmates voicemail messages. Too bad IDOC isnít offering that. Few county jails in Illinois offer this.
Two Hearts One Love

Offline bquinonez

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Re: Rate reduced
« Reply #11 on: July 17, 2018, 06:26:24 PM »
It was too good to be true for a whole 24 hours. I wonder if it was a glitch on SEcurus end. No more voicemail. My husband called my sister in law about an hour ago and said they cut it off.
Bummer!
Two Hearts One Love

Offline sarashane

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Re: Rate reduced
« Reply #12 on: July 17, 2018, 07:35:32 PM »
Was it still .01 a minute?
I had to go to a prison to find a man who treats me right!

Offline tmfreeman

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Re: Rate reduced
« Reply #13 on: July 17, 2018, 08:03:11 PM »
Our calls around 11 and 4 were still 0.01/min.

Offline Father

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Re: Rate reduced
« Reply #14 on: July 17, 2018, 08:38:30 PM »
i talked with my son tonight and it was 30 cents for 30 minutes.  That is really unusual and I hope it continues.

Offline Tlc613

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Re: Rate reduced
« Reply #15 on: July 17, 2018, 09:42:50 PM »
Price stayed the same at .01 cent a min. Sucks that voicemail got taken away. But forever grateful to the cheap phone calls.

Offline sarashane

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Re: Rate reduced
« Reply #16 on: July 17, 2018, 11:05:03 PM »
I just had a live chat with Securus. I asked how long the new rate will last and got a nonsensical answer. She said they wonít know when it will change until it changes. When I asked why it changed she said ďI guess itís the first time for that facility this yearĒ. No clue what that means. This all just seems to good to be true.
I had to go to a prison to find a man who treats me right!

Offline pt1318

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Re: Rate reduced
« Reply #17 on: July 18, 2018, 02:26:39 AM »
I just checked the Securus rate calculator and it says it's $0.009/min for my number (253 area code). This is awesome! Just hope it won't lead to problems for our guys, with even more people wanting to use the few available phones.
💙  Strength grows in the moments when you think you can't go on but you keep going anyway.  💙

Offline sarashane

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Re: Rate reduced
« Reply #18 on: July 18, 2018, 10:25:35 AM »
I hope there wonít be fights for the phone, but there probably will.
I had to go to a prison to find a man who treats me right!

Offline MaryKay

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Re: Rate reduced
« Reply #19 on: July 19, 2018, 05:08:47 PM »
Woohoo! My son just told me about this and said he heard that the reduction is the result of a lawsuit about the ridiculous charges that were in place prior to this year.  He said it is temporary, but had no idea for how long.

Offline holdinitdown

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Re: Rate reduced
« Reply #20 on: July 19, 2018, 06:45:39 PM »
It is not the result of a lawsuit it is the result of a company merger these prices are set for the remainder of the contract then as always will be reevaluated
Waiting till we can be together again.....💑💘💋

Offline sarashane

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Re: Rate reduced
« Reply #21 on: July 19, 2018, 07:55:49 PM »
How do you know this? Securus couldnít even tell me anything.
I had to go to a prison to find a man who treats me right!

Offline Soxqueen

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Re: Rate reduced
« Reply #22 on: July 19, 2018, 11:39:34 PM »
Bquinonez youíre right it was too good to be true. My husband told me they took it off that when he called yesterday it didnít  give him the voicemail option. 😞 I at least have one voicemail message from him. And yes the calls are now cheaper itís good and bad.  Good because weíre saving a lot more money and bad because Itís going to be harder for some to get the phone and may cause problems.
Happy Wife Happy Life 👨‍👩‍👧‍👦

Offline Soxqueen

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Re: Rate reduced
« Reply #23 on: July 20, 2018, 12:03:24 AM »
Youíre right it was too good to be true. My husband told me they took it off that when he called yesterday it didn't  give him the voicemail option. 😞 I at least have one voicemail message from him. And yes the calls are now cheaper itís good and bad.  Good because weíre saving a lot more money and bad because Itís going to be harder for some to get the phone and may cause problems.
Happy Wife Happy Life 👨‍👩‍👧‍👦

Offline Soxqueen

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Re: Rate reduced
« Reply #24 on: July 20, 2018, 02:31:16 PM »
Yeah I notice about leaving an inmate a voicemail too. That would be awesome!
Happy Wife Happy Life 👨‍👩‍👧‍👦

Offline pt1318

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Re: Rate reduced
« Reply #25 on: July 20, 2018, 07:38:11 PM »
Does anyone know when Securus' current contract runs out?
💙  Strength grows in the moments when you think you can't go on but you keep going anyway.  💙

Offline Sunflwrs

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Re: Rate reduced
« Reply #26 on: July 21, 2018, 03:53:04 PM »
 :wc7: I I have a 360 area code and it's $0.01 a minute for me. I am so excited Yahoo now I can send more money cash so he can get some things that he needs. Today life is good





I just got off the phone with my LO and he mentioned that rates were decreasing today. So when we hung up I checked the call log on my account through securus website and it appears that rates are about $0. 01 per minute. I don't know if this is something special for today or his facility but it's definitely good news for me. I hope it's the same across the board from now on. HAPPY Calling!!!

Offline Skittles58

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Re: Rate reduced
« Reply #27 on: July 22, 2018, 10:15:19 PM »
I have had 3 calls and they were 31 cents for 30 minuets! I know this is too good to last but I sure hope it does. Does anyone know why and if it is only temporary? I feel like they would still make their money with increased phone calls so it would even out. Now if they could do something about the ridiculous high commissary cost. I wish they would let us send them items they need but also know how hard that would be to monitor the items. Happy talking!

Offline verysweet34

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Re: Rate reduced
« Reply #28 on: July 27, 2018, 12:52:16 PM »
I have had 3 calls and they were 31 cents for 30 minuets! I know this is too good to last but I sure hope it does. Does anyone know why and if it is only temporary? I feel like they would still make their money with increased phone calls so it would even out. Now if they could do something about the ridiculous high commissary cost. I wish they would let us send them items they need but also know how hard that would be to monitor the items. Happy talking!

Lets hope it's not temporary but if so they can't make us pay for their mistakes. They can't charge us no more than 7 cents per minute. I was hoping nobody would contact them so that we could benefit from this longer if it is a glitch but i see someone said they contacted the online chat help, smh.  :wc95:

Offline sarashane

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Re: Rate reduced
« Reply #29 on: July 27, 2018, 04:04:36 PM »
Well, pardon me for trying to get us some more nformation.
I had to go to a prison to find a man who treats me right!

Offline holdinitdown

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Re: Rate reduced
« Reply #30 on: July 29, 2018, 02:11:06 AM »
there was a news article
How do you know this? Securus couldnít even tell me anything.
Waiting till we can be together again.....💑💘💋

Offline verysweet34

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Re: Rate reduced
« Reply #31 on: July 30, 2018, 08:23:56 AM »
 :wc20:
Does anyone know when Securus' current contract runs out?

Now this is a question we all WANT to know

Offline tmfreeman

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Re: Rate reduced
« Reply #32 on: July 30, 2018, 05:38:48 PM »
The previous contract was through June 2018. Since Securus is still the provider I'm assuming IDOC renewed the contract. Securus can change the rates at any time as long as they're in compliance with the law which in Illinois they can only charge $0.07/min. maximum. Securus is trying to acquire another smaller company and I think these super low rates are a PR tactic because people and lawmakers are very opposed to Securus and GTL because they're pretty much a racket and they've acquired all of the smaller companies, cornering the market for themselves. I don't see the rates staying this low for long but we're gonna enjoy them as much as possible while we can. The phones are becoming an issue in my inmate's house and it's gotten worse in the past couple of weeks. No fights yet but lots of disagreements and arguments.

Offline willied

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Re: Rate reduced
« Reply #33 on: July 30, 2018, 07:35:22 PM »
From what I have just heard, this is not really a GOOD thing.  You get the same bunch of folks that become phone hogs, and it is harder than ever for some people to make calls.  They get a group together, and constantly make calls, and bully the other inmates by not letting them use the phones.  As usual, the CO are of no real help in this situation.

    willied