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Author Topic: Has anyone ever experienced this?  (Read 693 times)

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Offline haleyjen

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Has anyone ever experienced this?
« on: June 23, 2017, 02:09:30 PM »
I logged into Securus about 20 minutes ago and it said my account was blocked and now it says it's active?  What happened?

Offline zachsmom

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Re: Has anyone ever experienced this?
« Reply #1 on: June 24, 2017, 05:32:35 AM »
Were you out of funds? If your money on your account hits bottom, it'll block it until you put money on.

Offline haleyjen

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Re: Has anyone ever experienced this?
« Reply #2 on: June 24, 2017, 06:27:57 AM »
No, I wasn't.  Seems like it was some kind of securus glitch, he tried to call in the afternoon and when he couldn't, asked if there was a problem, and told it was. Thing on the prison's end.  He called last night.  Weird!