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Author Topic: Securus Tech - New IDOC Phone Service  (Read 268552 times)

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Offline jaf

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Re: Securus Tech - New IDOC Phone Service
« Reply #640 on: August 23, 2018, 11:27:20 PM »
The reason it can't keep up is because there are selfish peoe who get on the phone and make calls back to back and don't give the others a chance to use the phone and the guards are too lazy to do anything about it

Yes, that is happening more, too. I hope something happens to change it.

Offline Sunflwrs

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Re: Securus Tech - New IDOC Phone Service
« Reply #641 on: August 26, 2018, 12:36:00 AM »



In menard north house there are guys playing top keep the phone all day. So guess who don't have the money can't call thier loved one where it is a penny a minute. Selfish. I tell my LO 30 minutes is good unless everyone had used the phone. I dont encourage my guy to be selfish. We are all suffering in this life, no reason to create more!!!


The reason it can't keep up is because there are selfish peoe who get on the phone and make calls back to back and don't give the others a chance to use the phone and the guards are too lazy to do anything about it

Yes, that is happening more, too. I hope something happens to change it.

Offline holdinitdown

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Re: Securus Tech - New IDOC Phone Service
« Reply #642 on: September 01, 2018, 03:48:38 AM »
My husband makes 4 calls a day if no one is in line of the morning he calls twice. Alot of the young guys don't like to get up and others are at work/school. Then he calls once in the afternoon and skips Chow to call in the evening occasionally if phone is empty he will make additional calls but if we are on our 2 or 3rd call and someone who hasn't been on the phone comes up he will say baby let me call ya back later there some guys need to use the phone. Now if it is someone who tends to be selfish about the phones he will stay on the call. He has been in 18 years is not affiliated in any way but gets mad respect from anyone in there. Therefore he returns the respect but if he sees them punk kids trying to hold the phones or call back to back to back when people are in line he will make sure someone else gets the phone
Waiting till we can be together again.....💑💘💋

Offline Sunflwrs

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Re: Securus Tech - New IDOC Phone Service
« Reply #643 on: September 01, 2018, 09:15:09 PM »

See your guy is respectful!! I would live to get that meant calls,  use to because no one called out, but there are selfish guys and since LO who are not considerate.
So now I just di video visits to have a conversation with my husband. I doubt like too, cost me soooooo much,  but this what I have to do to maintain a relationship.
 :wc94:




My husband makes 4 calls a day if no one is in line of the morning he calls twice. Alot of the young guys don't like to get up and others are at work/school. Then he calls once in the afternoon and skips Chow to call in the evening occasionally if phone is empty he will make additional calls but if we are on our 2 or 3rd call and someone who hasn't been on the phone comes up he will say baby let me call ya back later there some guys need to use the phone. Now if it is someone who tends to be selfish about the phones he will stay on the call. He has been in 18 years is not affiliated in any way but gets mad respect from anyone in there. Therefore he returns the respect but if he sees them punk kids trying to hold the phones or call back to back to back when people are in line he will make sure someone else gets the phone

Offline Sizz

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Re: Securus Tech - New IDOC Phone Service
« Reply #644 on: September 13, 2018, 11:39:59 AM »
 Can someone please tell me if your Securus rates went up today?? Mine went from .27 for 30 mins to $6.90 for 30 mins!! I called them but they were so not helpful at all :wc17:

                                                                                                    Thanks,
                                                                                                                  Sizz :wc71-1:

Offline bquinonez

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Re: Securus Tech - New IDOC Phone Service
« Reply #645 on: September 13, 2018, 07:28:06 PM »
I just checked history on my account and I’m still getting charge 0.01 per min. My rate has not gone up.
If you check the rate calculator it gives you a different rate.
Two Hearts One Love

Offline lilibethmaclean

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Re: Securus Tech - New IDOC Phone Service
« Reply #646 on: September 25, 2018, 05:58:03 PM »
I also just checked my account and it is $0.01/min. 

Offline meangene

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Re: Securus Tech - New IDOC Phone Service
« Reply #647 on: September 27, 2018, 10:54:49 PM »
 :wc45: When my son was at Taylorville, he had to put his name on a list for a time slot to call.  If I did not answer he had to move on and let the next guy on the list use the phone.  Seemed to be an orderly process.

Offline Nemdf

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Re: Securus Tech - New IDOC Phone Service
« Reply #648 on: September 28, 2018, 07:52:07 AM »
We are also being charged $.01/minute.  We are out of state.  Don't know whether that has anything to do with it?

Offline holdinitdown

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Re: Securus Tech - New IDOC Phone Service
« Reply #649 on: September 29, 2018, 03:27:25 PM »
was he at his parents institution? If was on a writ and was at a county or city jail they still cost that much
 Can someone please tell me if your Securus rates went up today?? Mine went from .27 for 30 mins to $6.90 for 30 mins!! I called them but they were so not helpful at all :wc17:

                                                                                                    Thanks,
                                                                                                                  Sizz :wc71-1:
Waiting till we can be together again.....💑💘💋

Offline Bulles78

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Re: Securus Tech - New IDOC Phone Service
« Reply #650 on: November 24, 2018, 07:43:58 AM »
Hi everyone! This is my first post on this forum. I need help! I live in Sweden and have a loved one in Centralia prison and we want to be able to have phone calls. As I understand it is allowed for Illinois inmate to have international phone calls but when I spoke to Securus today they didn´t have that option for Centralia, they recommended Vonage, Verizon or Magic Jack but you can´t receive collect calls from either one of them. What do I do??? Does anyone know if Centralia only are allowed collect calls or if they have accounts? The mail is so slow right now, his letters usually reach me within 4-6 Days but now it takes 3 weeks so I´m a bit impatient  :wc96: Somebody please help!  :wc17:


Hi Henrietta, Hi Everybody, I can't say I am new in this forum, I just do not post… But today I really need your help… I live in France, my LO is in Pontiac MSU. We want to talk on the phone, but I have to create an US number first, and I can't figure it ou how. I can't do it with Skype, because in France they check if we have a us address first, and if we don't, the access to the new number is denied. I know that I can't take any app, or it won't accepted by Securus… Any suggestions ?

Thanks in advance, have a great day

Offline bquinonez

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Re: Securus Tech - New IDOC Phone Service
« Reply #651 on: November 24, 2018, 06:33:48 PM »
Try Google Voice. But you have to pay $10 to open an account.
Two Hearts One Love

Offline Bulles78

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Re: Securus Tech - New IDOC Phone Service
« Reply #652 on: November 25, 2018, 09:15:50 AM »
Try Google Voice. But you have to pay $10 to open an account.


Good Idea ! I am gonna take a look at it ;) Thank you !

Offline Bulles78

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Re: Securus Tech - New IDOC Phone Service
« Reply #653 on: November 25, 2018, 10:18:34 AM »
Try Google Voice. But you have to pay $10 to open an account.


Good Idea ! I am gonna take a look at it ;) Thank you !


Ok, I took a look at Google Voice… Guess What ?  Not available in France  either  :wc96: :wc5:  :wc13: I need a  :wc30: right now ahaha

Offline Bulles78

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Re: Securus Tech - New IDOC Phone Service
« Reply #654 on: November 25, 2018, 10:50:34 AM »
Does someone use MagicJack ?

Offline bquinonez

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Re: Securus Tech - New IDOC Phone Service
« Reply #655 on: November 25, 2018, 01:11:57 PM »
There’s a previous thread on here regarding individual who are overseas and setting up acct to receive calls.
Someone did say that magijack works and another person mentione vonage. I would suggest typing overseas calls in the search box on the home screen to read those responses. I’m not computer savvy enough to know how to copy the link for you. Sorry, but hope this helps.
Two Hearts One Love